Appointment times are set for 15 minutes and are the basis for our fees. If an extended appointment is required this will be advised at the time of booking.
A charge will be applied if you Do Not Attend (DNA) your appointment and do not advise the Practice.
All patients are entitled to have a support person with them for an appointment.
We also offer a transport service for eligible patients to and from appointments.
We continue to offer appointments In-Person at our Practice. Our friendly clinical team will help you if you need to come in to see the doctor, nurse practitioner, or practice nurse.
Infection control is of high priority to us, therefore we will ensure to maintain a high standard of cleanliness throughout our Practice. We value the safety of you and your family/whanau when you visit us In-Person.
Virtual Consult Appointments – Phone and Video Consults
What is a virtual consultation?
These include phone and video consultations and encourage patients to use these options if they do not need to see a doctor, nurse practitioner, or practice nurse.
Freephone 0800760160 to request a phone or video consult.
What do I need to have for a virtual video consult?
You will need to have the following:
– a computer or laptop with a camera, a tablet, or a smartphone.
– good internet connection. Data is ok, but WiFi is preferable for better call quality.
Be assured your information is secure and private as information will not be stored in the video or phone consult. Your virtual consult will be treated the same as if you visited the doctor, nurse practitioner, or practice nurse In-Person. Remember to keep yourself safe online too.
Please click “Start a telemedicine call” to let your Doctor know you are here.