The Kaupapa Māori Te Ara Tūhono Navigate ACC Service has been established to help all whānau needing support to navigate ACC. This is a free service that is independent from ACC.
We offer regional based support so that clients can access information and guidance, be confident, pro-active, and participate fully in achieving their “hauoranga” (wellbeing) in a
culturally appropriate way.
Eligibility:
• Located in or whakapapa to the region for the service and are or may be eligible for cover
for personal injury.
• Any person who needs to, lodge, progress or review an ACC claim.
• Any person seeking navigation support or guidance throughout their ACC journey.
• Any person enquiring about ACC entitlements and treatment options.
Access:
• Self-Referral
• GP or other medical providers
• ACC website or ACC staff
• Whānau
• Community Groups

